At EDUCO, we specialize in web support. We primarily support sites we’ve built, but we also support Drupal and WordPress sites built by other development teams
Our standard maintenance packages are available to all EDUCO clients. For non-EDUCO sites, we start with a preliminary code review.
Let's talk about your needs and see how we can help!
You've got options
Discover which maintenance package is right for you:
| Non-Profit | Help Desk + Security | Proactive Support | |
|---|---|---|---|
|
Designed to support non-profits in their first-year post-launch. We provide essential assistance to help you establish and maintain your online presence effectively. |
This allows us to provide security updates, run backups, and answer basic coaching questions on how to use this new sales and marketing tool. |
This covers everything from Help Desk + Security, as well as increased ticket hours, faster turnaround times, and proactive performance enhancements. |
|
|
Help Desk Access |
16 Ticket Hours |
28 Ticket Hours |
40 Ticket Hours |
| Annual Maintenance | Included | Included | Included |
|
Security Updates |
Included |
Included |
Included |
|
Off-site Backups |
Included |
Included |
Included |
|
Phone Support |
- |
Included |
Included |
|
Emergency Tickets |
- |
Included |
Included |
|
Response Time |
1-2 Days | 1-2 Days | 1 Day |
|
Resolution Time |
4-6 Days | 2-3 Days | 1-2 Days |
|
Timeline |
12 Months | 12 Months | 12 Months |
|
Monthly Payment |
Contact Us | Contact Us | Contact Us |